Invoicing

For invoices you received from the Service Center BumaStemra and Sena, the following four steps apply:

Step 1: Original Invoice

Every year, you will receive an invoice for your music license by mail or email* with a payment term of 30 days. For most licenses, you receive a 33.33% discount if the invoice is paid on time. If this is the case, it will be stated on your invoice. If necessary, you can also request payment in installments.

*Note: If we receive a bounced email, we will still send the invoice by mail. If you email is still unknown to us, please specify this in your account or via the contact form.

Step 2: Reminder Invoice

If the original invoice has not been paid, a reminder invoice will follow. The discount for on-time payment – ​​if stated on the original invoice – still applies. However, a reminder fee of €20 will be charged. If necessary, you can also request payment in installments.

Step 3. Reminder Invoice

If the reminder invoice remains unpaid, a reminder will follow. The discount for timely payment will then be forfeited. Therefore, with this reminder, you will also receive an additional invoice for an amount equal to the discount indicated on the original invoice. If necessary, you can also request payment in installments.

Step 4. Collection Agency

If the invoice remains unpaid even after the reminder, we will pass it on to a collection agency. Fortunately, this only happens in a few cases per year. In that case, please discuss your specific situation to find a suitable solution together.

At the bottom of our documents there is a heading Betaal gemakkelijk online. The internet address below it, takes you to your invoice via the button Bekijk Mijn Dossier to download a copy. You can also use the QR code to do this.

You receive the invoice in the month in which your license is active. Does your license start next year? Then you will receive the invoice from us next year. You can login on “My Account” to verify this. Click here to go to your account.

You can request a payment plan via 020 700 9099 or you can report the change via the form below.

Please note that this involves administration charges.

You can contact us for this on 020 700 9099 or via our form.

We can arrange that you receive just a single invoice for all your locations together. You then only have to pay just one invoice. Along with the invoice you receive an invoice specification with the detailed information per location. If you are interested in this, you can request a joint invoice via verzamelfactuur@mijnlicentie.nl .

You can do this via your account on our website. Click here to go to your account.

You can also report the change using the form below.

We then send you an email for the next invoice with a secure link to your digital invoice (in PDF format).

You receive a registration discount if you yourself apply for licenses from us. Do you use music in your business, but you haven’t applied for any licenses? You will nevertheless receive an invoice after any check, but then without this discount.